governwell.net

11 ESSENTIALS FOR GOVERNING EXCELLENCE

GOVERNWELL MODULES

GovernWell™ is your single source of valuable governance programs, BoardBriefs, templates and tools that will enable your board to practice better governance and ensure better health care for your community.

Each of the following 11 GovernWell™ modules will provide your board with everything needed to advance the board’s knowledge, skills, structure, practices and capacity for success in this transforming and increasingly challenging environment. All 11 modules are included with each GovernWell™ purchase.

For a downloadable, summary of all GovernWell™ content, click here.

For a downloadable, checklist of all GovernWell™ content, click here.

For a downloadable sample GovernWell™ implementation plan, click here.

OVERVIEW OF MODULES

LearnWell

Boards need individuals well-prepared to ensure their board discussions, deliberations and decisions are well-informed and evidence based. Yet research shows that the board education and knowledge-building that lead to well-informed, high-performance governance is on the decline.

LearnWell™ contains a comprehensive set of governance and knowledge-building PowerPoint® programs, BoardBriefs and white papers on topics from basic governance responsibilities to hot topics in health care governance. Pre-recorded LearnWell™ programs include 20-30 minute PowerPoint® presentations, BoardBriefs and discussion points designed for board and committee meeting presentations. LearnWell™ also includes a glossary of hundreds of key health care terms and acronyms and a compilation of links to resources and reports that will be often referenced by board members.

RecruitWell

Board composition should reflect the combination of experience, expertise and diversity needed to successfully govern in today’s world of health care. Board succession planning and recruitment are essential to strengthening board capacity, and not just filling an empty seat on the board.

RecruitWell™ includes a customizable job descriptions, a trustee candidate assessment form, and other succession planning tools and templates to help you discern the skills, knowledge and expertise required of new trustees, and align those capabilities with the board's current and future governance needs.

OrientWell

Trustee succession is not finished with the naming of a new board member. Trustees assume fiduciary responsibility for the board’s leadership and decisions from day one. Yet many are new to health care and lack the knowledge and understanding needed to meaningfully engage in board deliberations and decisions. A strong orientation program is one of the best tools the board has for early engagement of new board members .

OrientWell™ includes a comprehensive governance manual that will help to ensure new trustees have the foundation they need for governing success. The customizable manual is a “go to” resource where new and existing trustees can build understanding and knowledge of your hospital, its mission, governance and management, facilities, operations and key issues. Board members will also find information about expectations of trustees, board member roles and accountability, as well as information about the health care field, including types of hospitals, regulatory agencies and payment structures.

GuideWell

Well thought-out policies and procedures set a clear expectation and standard for the manner and process in which certain situations and issues will be handled. When done well, they prescribe the actions and procedures that may prevent potential problems, help to manage the organization’s risk exposure and fulfill legal and regulatory requirements.

GuideWell™ includes 26 customizable sample policies and procedures, including IRS Form 990-related policies and other hospital governance-related policies on topics including board education, board meeting conduct, and more.

TaskWell

Board committees, task forces and advisory councils are an essential component of effective hospital governance and leadership. They form the “substructure” that enables the governing board to focus on larger issues of policy, strategy and vision. To be effective, your board committees should have a clear purpose and detailed roles and responsibilities.

TaskWell™ includes customizable sample committee charters for the seven most commonly used board committees. Each sample charter includes a description of the committee's purpose, typical composition requirements, committee duties and responsibilities, and a sample format for a committee work plan.

AssessWell

A successful governing practices and performance self-assessment enables your board to identify leadership gaps where the board has the greatest potential for improvement. AssessWell reveals these gaps, and facilitates the development and implementation of strategies and initiatives to improve leadership performance.

AssessWell™ includes everything a hospital or health system board needs to implement a customized governance self-assessment, including board, committee and peer assessments, email assessment response requests and reminders, and a template for developing action plans that will fill “governance gaps” and drive “governance gain.”

RetreatWell

Leadership workshops and retreats offer your board a valuable way to identify and resolve problems; discuss and develop mission, values and vision; determine strategies and objectives; build teamwork; and educate board members.

RetreatWell™ includes the tools you need for planning a retreat, creating an agenda, and facilitating breakout groups, along with other tools, templates and information that will help you leverage leadership time and resources and deliver meaningful outcomes.

LeadWell

A principal accountability of governance is to ensure that your organization has effective leadership at the top; a responsibility that is all the more critical considering that CEO turnover is the highest it’s been since 1981. Even so, surveys indicate that few boards maintain updated plans for CEO succession.

LeadWell™ includes customizable resources for hospital and health system boards to develop and carry out a well thought-out CEO succession plan, whether the transition in leadership is an anticipated retirement or an unexpected event. Resources include templates for developing a job description and candidate profile, along with an assessment tool and template for developing a CEO on-boarding plan.

CompareWell

Research shows that the practices of a governing board directly influence the organization’s performance. Hospital governing boards do not become excellent by chance. They build excellence by purposefully practicing key leadership "habits" that ensure long-term leadership effectiveness.

CompareWell™ provides tools for your board to better understand where it currently performs well, has opportunity for improvement, and can take action toward best practices. CompareWell includes a comprehensive checklist of governance best practices, and documents that enable your board to benchmark its governance structure and practices with findings from recent national studies of hospital governing boards.

AffiliateWell

As the health care landscape changes, affiliations among hospitals, physicians, insurers and other providers has spiked. The board must lead the organization in evaluating the hospital’s financial and strategic position and determining the approach that will meet the hospital and community’s long-term needs.

AffiliateWell™ includes customizable sample materials to assist in exploring opportunities for affiliation, and determining if that is the best path for your organization. AffiliateWell includes a sample work plan, employee and community surveys, a sample request for proposal, and more.

MeasureWell

The proverbial buck stops with the board. Your board must ensure its goals are achieved, the vision is advanced and the mission is fulfilled. The board must also maintain adequate oversight of the organization’s operations and its compliance with legal and regulatory requirements. Understanding your organization's performance and progress in areas vital to your success is critical to fulfilling your fiduciary duty of care.

MeasureWell™ includes a "scorecard" with a broad range of suggested performance indicators, including indicators of quality and patient safety, patient satisfaction, strategic performance, financial and operating performance, and community health improvement goals.

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